Penny is head of debt recovery and national creditor services in our debt recovery team, Penny has over 10 years’ experience of debt recovery and credit control.
She helps companies to maximise their cash flow and successfully collect unpaid debts. Penny also deals with contentious insolvency cases.
Penny regularly works with recruitment agencies, independent schools and letting agents.
Penny deals with all aspects of B2B and B2C debt recovery for a wide range clients, from one off instructions to large scale high volume debt recovery projects.
She regularly deals with issuing County Court debt recovery proceedings, enforcement proceedings, statutory demands, bankruptcy and winding up proceedings.
Penny advises companies on their own in-house credit procedures to maximise recovery and deals with contentious claims.
Penny studied law and graduated from the University of Bedfordshire in 2008. She worked for a large debt purchase and receivable management solution company where she dealt with both commercial and consumer debt, before joining Debenhams Ottaway in 2011.
Penny is an associate member of the Chartered Institute of Legal Executives (CILEX).
Penny is Vice-Chair of the Hertfordshire branch of CILEX (the professional body for Chartered Legal Executives, legal practitioners, paralegals and apprentices).
Penny is a member of the Chartered Institute of Credit Management and sits on the committee for the Thames Valley division.
Penny Daisley's news
In the case of BCS Corporate Acceptances Ltd and others v Terry  EWHC 2349 (QB) it was considered whether an application for a third party debt order was appropriate…
Your customer is refusing to pay your invoice- what do you do next? Late payment of invoices is often considered part and parcel of running a business but are you…
An overpayment of wages to a former employee can happen for various reasons, including a glitch in the payroll process, miscalculation of a bonus or an overpayment of holiday pay….
If your invoice has fallen overdue for payment, ideally you will have a credit policy that will dictate when letters are sent and telephone calls are made to chase payment….
You have taken the step to secure your debt by way of a charging order but what next? You want your money but despite notifying the debtor of your intention…
Penny Daisley case studies
- £15,000.00 debt secured by way of a charging order which resulted in full payment Read more
- Circa £70,000.00 debt recovered through High Court Enforcement Read more
- Small claims track trial success recovering Property Management Company’s letting fees Read more
- 6 day recovery of £450,000 for an employment agency Read more