About Debenhams Ottaway – your trusted legal partner for life’s big moments

Debenhams Ottaway is a leading law firm with over 250 years of history, trusted by generations of families and business leaders. Our team of 100+ trusted legal experts combines deep local knowledge with City experience to deliver exceptional legal services in the UK and internationally.

Our vision is simple: to change the way people think about lawyers. We offer a fresh, modern approach while building long-term relationships, helping you with all your business and personal legal needs, not just helping you with one-off transactions.

Clients are at the heart of everything we do, and our commitment to listening to client feedback and improving client experience has earned us an outstanding Net Promoter Score. Find out more about what our clients think.

What sets us apart?

  • A female-led leadership team and a culture where ideas are valued.
  • A strong focus on client care and employee development through our talent programme.
  • A reputation for excellence in the legal and business community, supported by awards and accreditations and consistent feedback from clients.

Whether you need support for your personal life or business, in the UK or overseas, Debenhams Ottaway is here to help you navigate life’s key stages with confidence. To find out more about what makes us different, watch this short video from our managing partner, Susan Glenholme.

Our history

Our roots in Hertfordshire go back more than 250 years. Over that time, we have evolved with our clients, our community and the wider legal sector, while keeping the experience, knowledge and strong local connections that continue to shape who we are today.

Today, we combine that long heritage with a modern, client-focused approach, supporting ambitious businesses, thriving families and individuals across Hertfordshire, London and the UK. You can find out more about some of our key milestones below.

  • 1700s

    The origins of Debenhams Ottaway can be traced back as far as the late 1700s to Alexander Allen and James Hall who were partners at 15 Poultry in London.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/03/1700.jpg
  • 1804

    A year before the Battle of Trafalgar, James Hall moved the practice to Salters Hall Court where it remained for 103 years. George Debenham (one of the Debenham Dozen) joined in 1840.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/04/1804.jpg
  • 1850

    George Debenham moved to St Albans setting up as Thompson, Debenham & Brown. George was a prominent member of the St Albans community and was Mayor of St Albans from 1857 to 1859.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/03/1850.jpg
  • 1895

    By now, the brothers, Alfred and Edward Debenham were running the firm and bought the freehold office premises at 6 St Peters Street. For a number of years the office also doubled as the Town Clerk’s Office, with Alfred also serving as Town Clerk.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/03/1895.jpg
  • 1939

    When war broke out, Gilbert Debenham was heading up the firm. He served in the army and assistant solicitor Denis Scholey was a pilot in the RAF. The managing clerk, Henry Low ran the firm until Gilbert and Denis returned at the end of the war. Denis became partner in 1948.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/04/1939.jpg
  • 1978

    Thompson & Debenham merged with Borehamwood and Radlett firm, Turner Evans to become nine partner firm Turner & Debenhams.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/03/1978.jpg
  • 1985

    Turner & Debenhams celebrated 100 years at St Peters Street, operating from three offices in St Albans, Radlett and Borehamwood. Gilbert’s youngest son, Christopher Debenham also joined the partnership.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/03/1985.jpg
  • 2008

    Turner & Debenhams merged with Ottaways to become Debenhams Ottaway.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/03/2008.jpg
  • 2012

    Championing the vulnerable, Debenhams Ottaway worked with the police to convict two fraudsters who tricked an elderly man they were caring for out of £750,000. This made the national and local press.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/03/2012.jpg
  • 2013

    Debenhams Ottaway achieved Lexcel accreditation for the first time, recognising the firm’s high standards in client care, risk management and practice management. For clients, this means the reassurance of working with a firm that is independently assessed and committed to delivering a consistently high-quality service.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2026/07/2013.jpg
  • 2015

    Debenhams Ottaway won the Law Society Excellence Award in Private Client Practice.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2018/03/2015.jpg
  • 2018

    Debenhams Ottaway appointed Susan Glenholme as managing partner, bringing a fresh and forward-thinking approach in a traditionally male-dominated profession. Her leadership reflects the firm’s commitment to doing things differently, with a strong focus on inclusion, collaboration and changing perceptions of lawyers.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2026/07/2018.jpg
  • Today

    Debenhams Ottaway is a team of 100+ trusted legal experts and support staff based in St Albans and Radlett, recognised by leading legal directories and Law Society accreditation. With a people-first, client-focused approach, we are committed to building lasting relationships with clients and other people we do business with.

    https://www.debenhamsottaway.co.uk/wp-content/uploads/2026/07/today-history-page.jpg

Find out more about us: