Susan is managing partner and head of our award-winning private client team and has over 18 years’ experience in private client work.

Susan is recognised by Chambers and Partners UK legal directory as one of the leading private client lawyers in the region. Advising on all aspects of Wills, probate, tax planning and estate administration, she specialises in complex and high value estates and has a loyal following of high net worth clients in Hertfordshire and London.

The combination of Susan’s outgoing personality, natural warmth and exceptional legal expertise means that she is always very much in demand.


Susan’s client base includes a variety of private clients and a number of high net worth clients based both locally in Hertfordshire and in London.

Her experience within the trusts and estates field ranges from ‘probate only’ applications for small estates right through to estates of varying degrees of complexity including those in excess of £5million.

She has experience of drafting lifetime trusts including family settlements, interest in possession trusts and discretionary trusts.

Susan’s experience also includes the fields of enduring powers of attorney, care of the elderly, nursing home fees, registration of enduring powers of attorney, lasting powers of attorney and deputyship work.

She is regularly appointed by her clients to act as their executor, trustee and attorney. She also regularly gives seminars to clients and referrers on Wills, tax planning and elderly client matters.

Susan is also a member of our healthcare sector group.  She regularly provides training to care homes on Wills, Lasting Powers of Attorney, Court of Protection, care fees and estate administration for their staff, residents and families.

Susan studied Law at the University of Hertfordshire and completed the Legal Practice Course at the College of Law in Chester. She completed her training contract with Debenhams Ottaway Solicitors in 2000. She became partner in 2005 and managing partner in 2018.

In Touch

Susan has recently been included in both the ‘Lawyers Beyond London’ section of the 2021 edition of the Spear’s 500. Susan has also featured  in the Spear’s 500 index as one of the top private wealth lawyers based outside of London.

She has developed a very strong presence and reputation in London and is a member of the Citywealth Powerwomen Club.

Susan is also a member of the Society of Trusts and Estate Practitioners (STEP) and the Private Client Section of the Law Society.

  • The Legal 500 Leading Individual 2020 logo
  • Top ranked High Net Worth Chambers and Partners 2017 leading individual logo

Susan Glenholme's news

What Clients Say
  • Susan is extremely hard-working and is always prepared to go the extra mile for her clients. She is very efficient, approachable and empathetic.

    Chambers and Partners 2017
  • Susan is very helpful and makes you feel welcome. Always has a lovely smile – need more people in the world like her.

    Mr and Mrs Culverhouse
  • Susan is a very special lady whom you can trust 100%.

    Mr and Mrs Culverhouse
  • Debenhams Ottaway’s ‘competent, professional and efficient’ practice has notable expertise in private wealth management and elderly care. Recommended individuals include Nicholas Turner, for his ‘exceptionally high degree of professional knowledge’ and Susan Glenholme, who is ‘dedicated to her clients’.

    Legal 500 2016
  • Susan Glenholme is spoken very highly of by her clients, who praise her approach, professionalism and skill. According to one, Susan is extremely competent, professional and efficient. She has the expertise to deal with very complex legal issues but does so in a straightforward and accessible manner.

    Chambers and Partners 2016
  • Susan is professional, empathetic, well organised and leads her team by example. She is tireless in her commitment to provide the best possible service to her clients and I really cannot recommend her enough.

    Chambers & Partners HNW guide 2018
  • Susan is a lovely person who seems to get on with all clients, she delivers on promises and really knows her subject.

    Chambers & Partners HNW guide 2018