We helped a national recruitment agency in a complex dispute involving a claim by a temporary worker who had been working continuously for one of the agency’s clients for several years.
The claim, which centred around unfair dismissal, related to the validity of the agency’s standard terms with temps which stated they were not employees. It was vital to resolve this dispute as many of the agency’s temps were working under similar terms and the case could have potentially far-reaching impacts on other recruitment businesses.
After finding failings in the claimant’s case, we asserted that either the claim against the agency should be struck out or the claimant should have to make a deposit to proceed. The claimant agreed to a modest settlement on a commercial basis, which meant the agency avoided future legal costs of around £30,000.