Debenhams Ottaway has an "all-around strong team," offering a wide range of private wealth services. The team can assist with business succession, tax and estate planning, asset protection, and trusts. "They are certainly good value for money" and "transparent with their fees," reports a source.
"They're a good, reputable firm, they know their stuff. They have well-qualified and very capable solicitors in the team," Chambers and Partners 2018
"Debenhams Ottaway has ‘the expertise to deal with complex legal issues in a straightforward and accessible manner’, and the group ‘takes the time to communicate its advice effectively, ensuring that the client understands what is being recommended and why’. The firm advises clients on inheritance tax, estate planning, trust administration and probate, and also has strong expertise in lifetime planning matters including lasting powers of attorney and Court of Protection matters. Department head Susan Glenholme, who is ‘a smart lawyer who is very personable and approachable’, advises a range of high net-worth clients both nationally and globally. Claire Sharp specialises in elderly care, and manages a significant number of trusts containing multifarious assets." Legal 500 2017
“Debenhams Ottaway ran drop-in sessions, extended opening hours and used radio segments and blogs to build their local reputation and engagement with the community. Specialising in personal wealth management, a loyal client base has been the reward.” Law Society Excellence Awards 2015, Excellence in Private Client Practice award winner
"Susan is extremely hard-working and is always prepared to go the extra mile for her clients. She is very efficient, approachable and empathetic." Chambers and Partners 2017
“Debenhams Ottaway compares favourably with City firms’, with clients praising Nicholas Turner’s technical competence, longstanding experience and empathy. Susan Glenholme is recognised for her terrific work ethic and excellent client management skills." Legal 500 2015