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A pharmacist employed by a large chain, was interviewed under caution by NHS Counter Fraud Service investigators for submitting false payment claims for over 150 Medicines Use Reviews (MURs). There was an incentive scheme if the target number of completed MURs was achieved and the pharmacist had received a bonus payment for reaching the target.
In the interview the pharmacist admitted that his MUR training had been deficient and that he had not followed standard operating procedure. On our advice he was able to show however that he had subsequently undergone appropriate re-training, reflected upon his practice and apologised for his shortcomings. Overpayments received had been returned. As a result the investigators took no further action against him.