Covid-19: How we are working to keep you and our team safe

We want to reassure our clients and friends that with government restrictions now removed we continue to maintain some safety measures to make sure our team, clients and the wider community feel safe and that we continue to provide high levels of client service.

Our offices are back to normal and are open for clients. Further information below details the measures we have kept in place to reduce the risk of Covid-19 for our team and clients.

We are here to support you in any way we can. Please do get in contact if you need any legal advice or general support. Thank you for your continued support and understanding.

Susan Glenholme, Managing Partner

Contacting us: If you would like to talk to us, please call 01727 837161 or email lawyers@debenhamsottaway.co.uk. To speak to one of our team directly contact details can be found on our people page.

Meetings: Meetings can be held face to face, virtually (via Microsoft Teams, Zoom, Skype or FaceTime) or by phone, depending on your preference. If you choose a virtual meeting, we will provide you with information on how to connect safely. Please call us to book a face-to-face appointment so that we can regulate the number of people in our waiting and meeting rooms.

Our offices: Our offices are now open to all visitors but suppliers and contractors are kept to a minimum.

Post and dropping off documents: If you need to hand deliver hardcopy documents to our offices, please leave these at reception, mark clearly who they are for.

Signing and witnessing documents: This can now be done in person again. Please speak to your main contact to agree the best approach.

Home visits: Home visits are available in certain limited circumstances, please contact us to discuss further if you believe that you need to be visited in your home.

Arrangements for people with disabilities: We are always happy to help and make arrangements to make your experience better. Please call 01727 837161 or email lawyers@debenhamsottaway.co.uk to discuss how best we can support you.

Risk assessment: Our full Covid-19 risk assessment is regularly reviewed and updated. If you would like to see the full copy, please email our compliance manager Maria Chryssafi mc@debenhamsottaway.co.uk.